Shipping policy

Pick up option: We are happy to coordinate free order pick up from uptown New Westminster. This takes some coordination and communication, so please check your email for pick up notification and instructions. 

At this time, we ship orders to Canada and the continental USA through Canada Post and UPS. We charge a flat rate of $11 to BC/Alberta/Sask/Manitoba, $15 to ship to Ontario/Quebec/Maritime Provinces, Free shipping in Canada above $100.

Shipping to USA is calculated a checkout. Shipping costs for USA orders are generally $20-30 depending on weight and destination.

Shipments to the US may be subject to duty/customs, including a 25% tariff imposed by the US government.  These fees are the responsibility of the customer. 

If you have any comments or questions, please email Caroline at caroline@simonssoapbox.com. We aim to respond to emails within 48 hours.

last updated March 10, 2025